okebaje Privacy Policy

okebaje collects personal information from players in Bangladesh through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and from third-party service providers such as payment processors and identity verification agencies. The categories of personal data we collect are as follows:

1.1 Registration and Identity Data

When you create an okebaje account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify that you are 18 years of age or older)
• Residential address in Bangladesh (city, district, and full postal address)
• Email address and mobile phone number
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, ৳ BDT)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer process, we may collect copies or scans of the following documents:

• National Identity Card (NID) or valid passport
• Proof of residential address (utility bill, bank statement, or equivalent)
• Proof of ownership of the payment method used for deposits or withdrawals (bKash, Nagad, Rocket, Upay, or bank account documentation)

1.3 Financial Transaction Data

We record information about deposits, withdrawals, and bet settlements on your account, including transaction amounts in Bangladeshi Taka (৳), transaction timestamps, payment method identifiers, and transaction reference numbers. We do not store full card numbers or mobile banking PINs.

1.4 Behavioural and Usage Data

When you use the okebaje platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Pages visited, games played, betting history, and session durations
• Login timestamps and frequency of platform access
• Clickstream data and feature interaction logs

1.5 Communications Data

If you contact okebaje via email or through the support interface, we retain records of that correspondence, including the content of your messages, timestamps, and any attachments. These records are used to resolve your enquiry and to improve our service quality.

okebaje uses the personal data we collect for specific, lawful purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your personal information are outlined below.

Where okebaje relies on your consent as the legal basis for processing (for example, for sending promotional emails or SMS notifications about BPL and IPL betting offers), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support at [email protected]. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.

okebaje does not sell or rent your personal information to third parties for their own commercial purposes. We may, however, share your data with carefully selected third-party partners and service providers where it is necessary to deliver our services or comply with our legal obligations. All third parties with whom we share data are contractually required to handle that data securely and in accordance with applicable privacy standards.

3.1 Payment Processing Partners

To process your deposits and withdrawals, okebaje shares necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard). The data shared is limited to what is strictly required to execute the transaction and is governed by each partner's own privacy and security policies.

3.2 Identity Verification Providers

okebaje uses third-party identity verification services to support our KYC process. These providers receive copies of the identity documents you submit and return a verification outcome to okebaje. Identity documents are not stored by verification providers beyond the time required to complete the check.

3.3 Game Technology Providers

Casino game studios and sports data providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive limited session and gameplay data to facilitate game delivery, calculate outcomes, and ensure fair play. These providers operate under strict data processing agreements with okebaje.

3.4 Legal and Regulatory Disclosure

okebaje may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so or where disclosure is necessary to protect the rights, safety, or property of okebaje or other players. We will notify you of any such disclosure unless prohibited from doing so by law.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the okebaje business, player data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and your rights with respect to your data will be preserved.

okebaje uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the okebaje website. They allow the platform to recognise your device across sessions, remember your preferences, and gather analytical data about how the site is used.

4.1 Types of Cookies We Use

okebaje does not use cookies for third-party advertising, cross-site tracking, or behavioural profiling for marketing purposes beyond the okebaje platform itself.

4.2 Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Most modern browsers (Chrome, Firefox, Edge, Safari) allow you to block or delete cookies via their privacy or settings menus. Please note that disabling essential cookies will affect your ability to log in and use the okebaje platform. Disabling functional cookies may mean that some of your preferences are not saved between sessions.

okebaje retains your personal data for as long as your account is active and for a defined period after account closure, in order to comply with our legal obligations, resolve disputes, enforce our Terms & Conditions, and maintain the integrity of financial records.

5.1 Retention Schedule

When personal data reaches the end of its retention period and there is no ongoing legal basis for retaining it, okebaje securely deletes or anonymises that data in accordance with our internal data disposal procedures.

5.2 Security Measures

okebaje implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okebaje platform
• Encrypted storage of all personal data and financial records at rest
• Role-based access controls ensuring that only authorised personnel can access player data
• Regular independent security audits and penetration testing of the platform infrastructure
• Multi-factor authentication requirements for all internal staff accessing player data systems
• Automated fraud detection and anomaly monitoring systems operating 24 hours a day, 7 days a week

As a player on the okebaje platform, you hold a number of rights over your personal data. okebaje is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact our support team at [email protected] with your full name, account username, and a description of your request. We will acknowledge your request within 5 business days and aim to resolve it within 30 days.

Please note that some rights are subject to exceptions. For example, okebaje may be unable to delete certain data that is required by law to be retained (such as financial transaction records), or where deletion would compromise an ongoing investigation into fraudulent activity. Where we are unable to fulfil a data rights request in full, we will explain the reason clearly in writing.

The okebaje platform integrates with a number of third-party technology providers to deliver a complete betting and casino experience to players in Bangladesh. While okebaje carefully vets all third-party partners and requires them to adhere to strong data security standards, each third party operates under its own privacy policy and data handling practices.

Third-party service categories integrated into the okebaje platform include:

• Casino game studios: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Spribe, and Ezugi supply game content via secure APIs. Gameplay session data is shared with these providers to the extent necessary to run the games and calculate results.
• Sports data providers: Live match scores, odds feeds, and event data for cricket (BPL, IPL, T20 World Cup), rugby, and football markets are sourced from licensed data providers. These providers do not receive personally identifiable player data.
• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing networks receive transaction data as described in Section 3.1 above.
• Analytics platforms: okebaje uses privacy-preserving analytics tools to monitor platform performance. These tools process anonymised or pseudonymised usage data and do not receive personally identifiable player information.

okebaje is not responsible for the privacy practices of third-party game studios, payment processors, or data providers. Players are encouraged to review the relevant privacy policies of any third-party service they interact with directly. Links to third-party sites or services, where they appear on the okebaje platform, are provided for informational convenience only and do not constitute an endorsement of those third parties' privacy practices.

okebaje reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When we make material changes to this policy, we will notify registered players by email to the address on file and will update the "Last updated" date at the top of this page. Minor changes such as typographical corrections may be made without separate notification.

We encourage you to review this Privacy Policy periodically to stay informed about how okebaje collects, uses, and protects your personal data. Your continued use of the okebaje platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes.

Contact for Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data okebaje holds about you, please contact our support team using the details below. All privacy enquiries are treated with strict confidentiality and handled by staff trained in data protection.

Effective date: 1 January 2026  |  Version: 2.4  |  Language: English  |  Market: Bangladesh